Ice-eeze Pack Instant Cooling Relief
Warning: If misused the cooling pack can cause frostbite. Follow instructions and monitor frequently. To prevent the risk of frostbite: Wrap the product with a towel if using directly against the skin for prolonged periods of time or if the area of treatment feels too cold.
Discontinue treatment if area of treatment feels numb or is uncomfortably cold This product should be used with careful supervision on the elderly & physically disabled If the product comes into direct contact with the skin for a long time it may cause frostbite Stop use and ask a doctor if after 7 days your pain gets worse or remains unchanged as this could be the sign of a more serious condition
Precautions & Safety: NEVER refrigerate or freeze the product before/ during/ after use. Do not use on children 12 years & under. Do not open, cut or pierce product .Do not eat the product Do not use if you have nerve damage or sensory impairment. Do not use on areas of the body where you cannot feel cold. Do not attempt to reuse by refrigerating .Do not use whilst sleeping. Do not use product over creams, rubs, lotions rubbed into the skin Do not sit, lie or otherwise expose the product to excessive pressure as this could cause the pack to burst Ingredients can be harmful if they are ingested or come into direct contact with the skin or eyes If inner contents are swallowed, drink water and seek immediate medical attention.
In case the liquid comes into direct contact with eyes, rinse with water and seek immediate medical attention If the inner contents touch the skin or clothes, rinse immediately with copious amounts of water Keep out of reach of children & pets If the product is dropped or knocked the inner liquid sachet can be broken. Please handle with care to avoid accidental activation
We currently only ship to the United Kingdom and Channel Islands, and a limited number of products to the EU. If you are outside of this area, please contact our customer services for shipping costs to your region.
Postage and Packing Costs
Postage and packing costs will be added to the cost of your order and will depend on the total cost of the items you order and, where delivery options are provided, the option you choose.
The postage and packaging charge you will pay will be displayed on screen before you confirm your order to us. Where multiple items are included in one order, we may dispatch the items separately, in which case, you will only be charged one postage and packing charge. If your order total drops below the £10 delivery threshold due to cancelled orders, you will be charged the standard delivery rate.
Express Delivery = Charge £9.95 (We aim to deliver the next working day for orders placed before 2pm. Orders made before Friday 2pm will be delivered on Monday. Orders placed after Friday 2pm, throughout the weekend and before Monday 2pm will be delivered Tuesday)
Restricted Delivery = Charge £9.95 (Orders placed from Thursday 2pm throughout the weekend will be delivered by Tuesday). This rate is for products that cannot be sent via Royal Mail such as pressurised containers or products that require refrigeration.
Standard delivery is currently FREE for all orders over £10 (We aim to dispatch orders within 3 - 5 working days to the address provided by you in your order). Exclusions apply (refrigerated products and pressurised containers need to be sent with Restricted Delivery)
Wheelchair delivery and other large items = charge £49.95. Delivered within 3 working days on orders placed before 2pm, Monday to Friday.
Orders over £10 = No postage and packaging charge, unless a discount code is applied. Excludes wheelchairs and other large items.
Purchasing in bulk/high unit volume
Please note that when purchasing high unit volumes of single lines (10+ units) that delivery promotions are null and void. This is as a result of high volume orders not being able to be dispatched via our normal third party fulfilment. As a result for any excessive bulk orders of single lines we will be in touch regarding your order to discuss further delivery costs that will be incurred.