John Bell & Croyden

Virtual Nutritional Consultations

The online consultations offer a private, confidential platform to discuss any dietary and health concerns they have, as well as talk about lifestyle and food preferences.

The one-to-one meetings can also talk about ways to boost their immune system, especially after being ill, or discuss any other specific queries a person may have regarding their nutrition or diet, or even pantry or cupboard reviews, and help with education on areas such as label reading.

The sessions are not just for people who are deemed ‘healthy’ and want general advice, for example for weight management, but are also suitable for those with specific medical conditions and needs such as diabetes, cardiovascular diseases, cancers, digestive problems, IBS, eating disorders, and food allergies.

Each consultation will include assessments regarding their anthropometry, diet and health risks, and then work together with the client to come up with an individualised plan to help with any goals. Clients may be asked to keep a food diary to help assess the adequacy of their diets and will receive 10% off all purchases after an initial consultation. Follow up consultations will be done online.

We currently only ship to the United Kingdom and Channel Islands, and a limited number of products to the EU. If you are outside of this area, please contact our customer services for shipping costs to your region.

Postage and Packing Costs
Postage and packing costs will be added to the cost of your order and will depend on the total cost of the items you order and, where delivery options are provided, the option you choose.

The postage and packaging charge you will pay will be displayed on screen before you confirm your order to us. Where multiple items are included in one order, we may dispatch the items separately, in which case, you will only be charged one postage and packing charge. If your order total drops below the £10 delivery threshold due to cancelled orders, you will be charged the standard delivery rate.

Express Delivery = Charge £9.95 (We aim to deliver the next working day for orders placed before 1pm. Orders made before Friday 1pm will be delivered on Monday. Orders placed after Friday 1pm, throughout the weekend and before Monday 1pm will be delivered Tuesday)

Restricted Delivery = Charge £9.95 (Orders placed from Thursday 2pm throughout the weekend will be delivered by Tuesday). This rate is for products that cannot be sent via Royal Mail such as pressurised containers or products that require refrigeration.

Standard delivery is currently FREE for all orders over £10 (We aim to dispatch orders within 3 - 5 working days to the address provided by you in your order). Exclusions apply (refrigerated products and pressurised containers need to be sent with Restricted Delivery)

Wheelchair delivery and other large items = charge £49.95. Delivered within 3 working days on orders placed before 2pm, Monday to Friday.

Orders over £10 = No postage and packaging charge, unless a discount code is applied. Excludes wheelchairs and other large items.

Purchasing in bulk/high unit volume

Please note that when purchasing high unit volumes of single lines (10+ units) that delivery promotions are null and void. This is as a result of high volume orders not being able to be dispatched via our normal third party fulfilment. As a result for any excessive bulk orders of single lines we will be in touch regarding your order to discuss further delivery costs that will be incurred.


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