Customer Reviews
The floss itself is good however I have ordered two boxes with strawberry flavour and none of the two is strawberry flavour.
Next time I will most probably pick a more reliable provider.
Dear Elizabeth,
Thank you for your feedback on our Fairy Floss Biodegradable Floss Picks.
We apologize for the inconvenience caused regarding the strawberry flavor. Please know that there was an error on our website and the picture displayed was incorrect. We are currently working to resolve this issue and ensure that the correct information is displayed on our website.
We would also like to inform you that we will be in touch with you to confirm the next steps to resolve this issue. As a reminder, if you have any concerns or questions, please do not hesitate to contact us first. We appreciate your support and we look forward to providing you with a better experience in the future.
Thank you for choosing our product and bringing this issue to our attention.
Kind regards,
Natalia,
JBC Customer ExperienceTeam